No Hassle, Easy Returns
Sea Salt & Sugar is no doubt a warm and friendly place to land (80 degrees and sunny, with a nice breeze). Because our primary goal is for you to have a good experience shopping with us, we boast about our "return-friendly" approach. It is one of the best in the business!
No Worries for 30 Days
You have a full 30 days to return the item.
We love what we do and we want you to love your items. All that we ask is that you contact us within 7 days of delivery to be eligible for a return. Also, your item must be NON-sale, unused and in the same condition that you received it and in the original packaging with all tags.
It is required that you let us know ahead of time by email so we can make the proper arrangements to ensure faster service. Once we get notice, you can send the item back to us for store credit ONLY, no refunds.
*Kindly note that shipping charges for returns will be paid for by the customer.
3 Easy Steps for Returns
Step 1: Fill out our Return Forms here: seasaltsugar.myreturnscenter.com
You will need to gather the following information:
- Order Number #
- Your Email
- Reason for return
- Photos of the item
- Indicate preference of "exchange" or "in-store credit"
- Did you contact us within 3 days of delivery?
*We cannot process the return if you don't send us all of items mentioned above.
Step: 2: Upon approval, we will send you a confirmation email so that you can proceed to the next step.
Step 3: Mail it back to us within 3 days of receiving the approval email.
By purchasing from this site you agree to our policies, including our Return Policy and that we offer in-store credit only for returned items.
Sea Salt & Sugar always reserves the right to determine the eligibility for refunds or cancellations and to update this Return Policy at any time without notice.
If you have any questions regarding our return policy, feel free to email us prior to ordering.